Privacy Policy

Last updated: 28 May 2026

SD ELECTRICAL respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.

Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Order details
  • Payment status
  • Product preferences
  • Customer support messages
  • Device, browser, IP address, and website usage information

We do not store your card, UPI, net banking, wallet, or payment password details. Payments are processed through secure third-party payment gateways.

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Confirm payments
  • Share order and shipping updates
  • Provide customer support
  • Handle returns, refunds, and replacements
  • Improve our website and shopping experience
  • Prevent fraud and misuse
  • Send offers or updates if you have opted in
  • Meet legal, tax, accounting, and compliance requirements

Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, including:

  • Payment gateways
  • Courier and logistics partners
  • Website hosting providers
  • Email, SMS, or WhatsApp communication tools
  • Analytics and advertising platforms
  • Legal or government authorities when required by law

These partners are expected to handle your data responsibly and only for the required service.

Cookies and Tracking

Our website may use cookies and similar technologies to remember preferences, keep your cart active, improve performance, understand traffic, and show relevant offers.

You can manage cookies through your browser settings. Some website features may not work properly if essential cookies are disabled.

Data Security

We use reasonable technical and organizational safeguards to protect your data, including secure website connections and restricted access to sensitive information.

However, no digital system is completely risk-free, so we cannot guarantee absolute security.

Data Retention

We keep order and transaction records as needed for business, tax, legal, accounting, and customer service purposes.

Marketing data is kept until you unsubscribe or request deletion, subject to applicable legal requirements.

Your Rights

You may contact us to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion where legally possible
  • Opt out of marketing messages
  • Ask questions about how your data is used

Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children.

Third-Party Links

Our website may include links to third-party platforms such as social media, payment gateways, or external tools. We are not responsible for their privacy practices.

Contact

SD ELECTRICAL
Plot No - 37, Phase IV, Sector 57, Kundli Indl Area, Sonepat, Haryana 131028
Email: sdelectricalcraft@gmail.com
Phone/WhatsApp: +91 95407 63731
Business Hours: Monday to Saturday, 9:00 AM - 7:00 PM